Política de reembolso
Return & Refund Policy
At MenstruEasy, your satisfaction is our priority.
30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee starting from the date you receive your order. If you are not satisfied with your purchase, you may request a return or refund within this period.
Eligibility for Returns
To be eligible for a return:
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The request must be made within 30 days of delivery
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The product must be returned in its original condition whenever possible
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed and credited back to your original method of payment within a reasonable timeframe.
Exchanges
If you received a defective or damaged product, we will gladly offer an exchange at no additional cost.
Return Process
To initiate a return or exchange, please contact our support team at:
📧 support@mymenstrueasy.com
Our team will guide you through the process and ensure a smooth experience.
Non-Refundable Items
Shipping costs are non-refundable unless the return is due to a product defect or error on our part.
Final Notes
MenstruEasy reserves the right to refuse returns that do not meet the conditions outlined above.
Thank you for trusting MenstruEasy 💙
